Do I need to create an Account?
You can shop with us without an account, but by registering with us, you’ll unlock a range of exclusive
benefits, including:
• Viewing your previous purchases.
• Getting early access to new collections and updates on the latest news.
• Saving your address and payment details for quicker checkouts.
• Tracking your order status, including any cancellation requests.
• Creating a delivery address book to streamline your gifting experience.

What types of products do you sell?
We offer a variety of Gift Boxes & dates, including plain, stuffed, chocolate-coated, along with date
based sweets, chocolates, honey, and coffee.

What are the benefits of dates for health and wellness?
Dates are rich in fiber, natural sugars, and essential nutrients, making them a healthy snack option for
energy and digestion.

Where are your dates from?
Our premium dates are mainly sourced from cultivated farms in Saudi Arabia.

Can I order customized flavors for events or special occasions?
Yes, we offer personalized flavor combinations and packaging for weddings, corporate events, and
celebrations. Please reach us at (contact details).

What are the stuffing options for dates?
Our stuffed dates come with options like almonds, pistachios, hazelnuts, cashews, dried fruits, and
more.

Do you have sugar-free or diabetic-friendly products?
Yes, we offer naturally sweetened dates with no added sugars, ideal for diabetics.

Do you offer seasonal or limited-edition products?
Yes, seasonal items and limited editions are available during special occasions like Ramadan or Eid.

Do you cater to corporate gifting?
Absolutely! We provide corporate gift options, including personalized branding. Please reach our team
at (contact details).

Are there any allergens in your products?
Some products may contain nuts or traces of other allergens. Check the labels for details.

What payment methods are accepted?
Aside from cash, we accept major credit cards, debit cards, and digital payment platforms.

How is my order packaged for delivery?
Orders are securely packaged to maintain freshness and protect them during transit. If your purchase is
intended for travel, you can select the “for traveling” option when you place your order, and we’ll
prepare it with clear wrapping for added convenience.

What is the shelf life of your dates?
Plain Dates typically have a shelf life of 6 to 12 months when stored properly, Stuff Dates 3-6 months.

Can I store dates in the refrigerator?
Yes, storing dates in a cool, dry place or refrigerator extends their freshness.

Are there any promotions or discounts available?
Check our website regularly for special promotions and discounts.

How can I reach customer service?
Customer service can be reached via our contact form, email, or phone, select here to reach us.